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It is free and takes 30 seconds. You can track your complaints on My Account.
💡 Tips for an effective complaint
- Stick to the facts: what happened, when, which product or service.
- Add dates and order/reference numbers (never card numbers, ID numbers or passwords).
- No insults, threats or other people’s personal data.
- State what you expect: refund, replacement, explanation…
⚖️ Consumer guide
A complaint here does not replace legal remedies. In Turkey you can apply to the Consumer Arbitration Committee (Tüketici Hakem Heyeti), also via e-Devlet, or to Consumer Courts. Keep invoices, contracts and screenshots. SikayetHub does not provide legal advice.